Who to Contact for Support

Who Do I Contact for Help?

EP Help Desk


  • problems with your Blackboard course site
  • updating course content, such as videos
  • getting your online course site ready (after your first time teaching it)

CLD Director


  • improving your teaching
  • updating an assessment or teaching strategy
  • getting your students more involved in class discussions

Assigned Instructional Designer

Consultation Request

  • developing an online class or teaching it the first time
Help & Support
Have a problem that’s not listed? Just send an email to ep-help-desk@jhu.edu and we’ll connect you with the right support.