What is Zoom?

Zoom is a service that not only provides video conferencing and mobile collaboration, it also acts as a conference line, and WSE EP’s Zoom Webinar account can host meetings for up to 500 people.

Feature Highlights

Personal Conference Line

Personal Meeting Link

Simple User Interface

Blackboard Integration

How Do I Request a Zoom Account

Users in the Whiting School of Engineering (including the Engineering for Professionals program) should fill out the below form or email ep-help-desk@jhu.edu

Other JHU personnel (eg: Krieger School of Arts & Sciences, School of Nursing, etc) should visit https://uis.jhu.edu/zoom/ or email zoom@jhu.edu

Students should visit https://jhubluejays.zoom.us/ or email zoom@jhu.edu

How Do I Download Zoom

1. Go to the WSE EP Zoom site and/or click Download Zoom
2. Download the desktop app for your Windows PC or Mac or the mobile app for your iOS or Android device

How Do I Customize My Account

Note: It’s optional to configure your account. You are welcome to use the default settings, which will be ideal for most people.

1. Go to the WSE EP Zoom site
2. Click Sign In
   
3. Enter your JHED-ID and password and click Login
   
4. OPTIONAL: Click on My Profile and customize your personal meeting link and/or meeting ID
5. Click on My Meeting Settings and configure to suit your needs
6. Click on My Meetings and Personal Meeting Room and configure your default settings
   

Below are frequently asked questions about Zoom:

+-How do I start a meeting?

There are a number of ways you can start your meeting. You can launch a meeting from your desktop application, from your mobile app, from Blackboard, and from the WSE EP Zoom site. Here are the steps:
1. Go to wse.zoom.us and click on Host a Meeting and select the option that best suits your meeting

or open the Zoom desktop app and select start a meeting

or open Zoom mobile app and click Start or Schedule Meeting

Invite some people to your meeting by either sending them the meeting link or using the Invite feature in Zoom.
You can find your meeting link and information by copying the invitation for your personal meeting room.

+-Can I add Zoom meetings in Outlook?

Yes! Please go to the Zoom Download Center and download the Zoom Plug-in for Microsoft Outlook, and install it. This is what you will see when you schedule your next meeting:

Another way to accomplish this is by adding your Zoom meeting details into the Location field on an appointment. Then, it will be available as an option in the Location dropdown for future meetings.

+-Is Zoom secure?

Yes! Zoom takes security seriously and provided a whitepaper to detail some of their security features and approaches including end-to-end encryption, firewall configuration info, password protected meetings, etc. You can read more about this here:
https://support.zoom.us/hc/en-us/articles/201362063-Security-White-Paper

+-Do I need to schedule all of my Zoom meetings in the app or on the website? Or can I use it on-demand, when I need it?

By default, your account is configured with a Personal Meeting room that is always available for ad hoc meetings. Your meeting ID is yours and never expires, so your participants use the same URL and the same phone numbers and meeting ID to join all of your Zoom meetings.

+-What account do I login with?

If you have a JHED-ID, you should login with your JHED-ID and password. Depending on where you login, here are the instructions:

Zoom Web Portal
You can login to the web portal by going to wse.zoom.us and clicking Sign In.

Zoom Desktop Apps (Mac or PC)
Open Zoom on your computer and then click Login with SSO and use wse for the domain.

Zoom Mobile Apps (Android or iOS)
1. Download the Zoom app in the Google Play or Apple App Store
2. Click on Sign In

3. Click SSO

4. Type “wse” into the open field

5. Login with your JHED-ID and password

+-Zoom Training Videos and Additional Support

Fortunately, Zoom has great documentation and can help you troubleshoot issues you might be experiencing.

• Zoom’s Top Questions and Training Videos
• How do I test my computer’s audio?
• Fixing video meeting disasters
• 4 Tips for getting the most out of Zoom Video Conferencing
• Sign up for Weekly Zoom Training. Or watch a recording available on the same page.